In this blog we will see how the information regarding the material being batch or serial number managed can be published in the product record in SAP C4C from SAP ERP. However it may not be possible for the SAP C4C to prompt the same as the information that the spare is serial or batch manages is not available in SAP C4C Product record of that spare. For example, in a service ticket when the spare is entered for service confirmation, and that respective spare is serialized or batch managed then you may want the technician to mention the serial number or the batch number of the spare which he/she has consumed to fix the machine in the ticket. There can be various used cases where this information may become important to represent in SAP C4C. As a standard integration with SAP C4C for material replication from SAP ERP to SAP C4C the batch and serial number managed information is not transferred to SAP C4C as there is no standard field in SAP C4C Product to capture this information.
Materials can be marked as Batch Managed or Serial Number managed in the SAP ERP system (ECC or S/4HANA).
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How to Show if The S/4HANA Material is Batch or Serial Managed in SAP C4C?